- If I am not satisfied with a product, can I return it?
- Is it safe to use my credit card on GadgetHQ.com?
- Will you sell or give away personal information?
- Do you ship to locations outside of the USA?
- Do you ship to APO/FPO military addresses?
- Will you ship using UPS or Fedex?
- Are you a drop-shipping company?
- Will you charge sales tax on my order?
- What about warranties on the products you sell?
If I am not satisfied with a product, can I return it?
Yes. If you are not satisfied with a product that you purchase from us, you have 30 days from the date we shipped the products to request an RMA number at our Return Authorization Request page. You then have 14 days to return the product to us for a replacement or a refund.
Is it safe to use my credit card on GadgetHQ.com?
You can shop at GadgetHQ.com with confidence. We only use trusted transaction processing companies for processing payments.
We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. You can also use PayPal for credit card payments or pay for your order by transferring funds from your PayPal account.
Will you sell or give away my personal information?
We have a very strict privacy policy. Your privacy is very important to us and we do not treat this issue lightly. We do not share or sell your personal information. Your personal information is used solely to process orders and to allow us to communicate with you.
Do you ship to locations outside of the USA?
We do not currently ship to any locations outside of the 50 USA states.
Do you ship to APO/FPO military addresses?
Yes. A valid APO/FPO address is a domestic USA address. We ship to that location and you only pay for shipping to a USA address. From there is it forwarded to the proper military location. See our shipping information page for instructions for using APO/FPO addresses.
Will you ship using UPS or Fedex?
Right now we only ship products using the US Postal Service. We are evaluating the use of other shipping services and may offer additional options in the future.
Are you a drop-shipping company?
No. We stock and ship the products that we sell. There may be situations when our inventory is low, or it is easier to ship a product directly from the manufacturer, so there may be times when some products are shipped to you from another location.
Will you charge sales tax on my order?
Our only nexus (physical location) is in Arizona. We therefore must charge 8.05% sales tax on orders shipped to Arizona addresses. We do not charge sales tax on orders shipped to other states.
What about warranties on the products you sell?
We have a 30 day return policy on the products you purchase from us. Most manufacturers offer warranties that cover their products against defects that may occur beyond 30 days. Warranty information is included with many products. If you need to file a warranty claim with a manufacturer and you do not find the information included with the product, just contact us and we will let you know if the product carries a manufacturer's warranty. If it does we will provide the instructions for filing a claim.
Return to Top of page
